Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Holly Frye

Holly Frye

May 22, 2026

5  out of  5
rating by Holly Frye
"Amber helped us today and is incredibly knowledgeable and helpful!! Thankful for the State Farm team!"
Profile photo of Janica Fagan

Janica Fagan

May 11, 2026

5  out of  5
rating by Janica Fagan
"I recently switched over my auto, home and atv policies with State Farm after shopping around for a better rate. I started the quote process online and received a call from Brooke at the Bryan Carroll agency. Brooke answered all of my questions and finalized my policies and offered to help me cancel current policies. The process was quick, easy and saved us money. Highly recommend checking them out!"
We responded:
"Thank you, Janica, for the great review! We’re so glad you switched your auto, home, and ATV policies to State Farm and found a better rate. We’re also happy Brooke could reach out after your online quote, answer all your questions, and help finalize your policies quickly and easily—plus assist with canceling your current coverage. We truly appreciate your recommendation and look forward to continuing to protect what matters most for you!"
Profile photo of Walden Becerra

Walden Becerra

May 8, 2026

5  out of  5
rating by Walden Becerra
"Shoutout to my Agent Brooke W. At State Farm She is amazing, super knowledgeable, caring and willing to work hard for the customer. Because of her I switched insurance from Allstate and saved $63 in Auto and approximately $1400 in home. Thank you Brooke"
We responded:
"Thank you, Walden, for the shoutout and for trusting State Farm! We’re thrilled to hear Brooke W. was amazing, knowledgeable, caring, and dedicated to working hard for her customers. We’re also so glad you were able to switch from Allstate and see big savings on your auto and home insurance. Thank you again for your review, and we’re here for you anytime!"
Profile photo of XD_Harmster

XD_Harmster

May 7, 2026

5  out of  5
rating by XD_Harmster
"Brooke was great!"
We responded:
"Thank you for the great review! We’re so glad Brooke was able to provide excellent service and help with your insurance needs. We truly appreciate your support and look forward to continuing to help you anytime."
Profile photo of Tristen Finney

Tristen Finney

April 23, 2026

5  out of  5
rating by Tristen Finney
"After multiple quotes from several companies. Brooke was amazing she helped me get coverage way lower than any other. and was super versatile."
We responded:
"Thank you, Tristen, for the amazing review! We’re so glad Brooke was able to help you find coverage that was lower than quotes from other companies. We’re also happy to hear she was super versatile and able to tailor your coverage to your needs. We truly appreciate you choosing State Farm, and we look forward to continuing to help you with all your insurance needs!"
Profile photo of Jose J Berrios

Jose J Berrios

April 22, 2026

5  out of  5
rating by Jose J Berrios
"Knowledgeable and professional"
We responded:
"Thank you, Jose, for your review! We’re glad you found our team knowledgeable and professional. We appreciate your trust in our State Farm agency and look forward to continuing to help you with your insurance needs."
Profile photo of Anne Briggs

Anne Briggs

April 22, 2026

5  out of  5
rating by Anne Briggs
"Easy to get a quote by email, excellent at finding ways to lower premiums! Friendly and helpful!"
We responded:
"Thank you, Anne, for the great review! We’re happy to hear it was easy to get a quote by email and that our team was able to find ways to lower your premiums. We truly appreciate your kind words about our friendly, helpful service, and we look forward to continuing to support you with your insurance needs."
Profile photo of Samir Sadulla

Samir Sadulla

April 21, 2026

5  out of  5
rating by Samir Sadulla
"Brooke Dalton was great. She offered great customer service and answered all of my questions. She was patient, helpful, knowledgeable, and friendly. I would recommend working with Brooke and recommend State Farm! Thank you Brooke."
We responded:
"Thank you, Samir, for your great review! We’re so glad Brooke Dalton provided excellent customer service and answered all of your questions. It’s wonderful to hear she was patient, helpful, knowledgeable, and friendly throughout the process. We truly appreciate your recommendation of Brooke and State Farm, thank you again, and we look forward to continuing to help protect what matters to you!"
Profile photo of Troy Jones

Troy Jones

April 21, 2026

5  out of  5
rating by Troy Jones
"Thank you Brooke for helping me lower my car insurance! Thanks for the follow up call and your excellent customer service. Would definitely recommend your office to anyone looking to switch!!"
We responded:
"Thank you, Troy, so much for your review! We’re glad Brooke was able to help you lower your car insurance and that you appreciated her follow-up call and excellent customer service. We truly appreciate your recommendation, if you ever need anything, we’re here to help!"
Profile photo of Angela Picariello

Angela Picariello

April 3, 2026

5  out of  5
rating by Angela Picariello
"Initially got a quote online, and then Brooke followed up via email. I reached out and spoke with her about coverages and switching from my current insurance provider, which I've had for over eight years. Her customer service is impeccable, she's extremely knowledgeable, she follows up and asks many questions to gain understanding on what I was looking for. It was an easy switch for me and I recommend in State Farm to anyone looking for insurance."
We responded:
"Thank you, Angela, for the great review! We’re so glad Brooke followed up your online quote via email, then helped you review coverages and smoothly switch from your current provider after eight years. It’s wonderful to hear her customer service was impeccable, that she was extremely knowledgeable, and that her thoughtful questions helped ensure you got what you were looking for. We truly appreciate your recommendation of our State Farm office; we’re here for you anytime! "
Profile photo of Jazzman342

Jazzman342

March 26, 2026

5  out of  5
rating by Jazzman342
"Excellent Service, I strongly recommend this agency for all your insurance needs."
We responded:
"Thank you for the great review! We’re so glad you received excellent service and appreciate your strong recommendation. We truly look forward to continuing to help with all your insurance needs."
Profile photo of Patricia

Patricia

March 24, 2026

5  out of  5
rating by Patricia
"Very helpful and knowledgeable"
We responded:
"Thank you, Patricia, for your review! We’re so glad you found us very helpful and knowledgeable. We truly appreciate your trust in our State Farm agency, and we look forward to continuing to help with all your insurance needs."
Profile photo of Kristie Cooke

Kristie Cooke

March 24, 2026

5  out of  5
rating by Kristie Cooke
"Brooke is so helpful, patient and was happy to make it "easy" for me. Thank you!"
We responded:
"Thank you, Kristie, for your kind review! We’re so glad Brooke was helpful and patient, and that she made the process “easy” for you. We truly appreciate your trust in our State Farm office and look forward to continuing to help you with your insurance needs anytime."
Profile photo of desiree tunsil

desiree tunsil

March 23, 2026

5  out of  5
rating by desiree tunsil
"Very good customer service I had Brooke she was nice working with!"
We responded:
"Thank you, Desiree, for your review! We’re so glad you had very good customer service with Brooke and that she was nice to work with. We truly appreciate your trust in our State Farm agency, and we look forward to helping you with your insurance needs anytime."
Profile photo of nicole hall

nicole hall

March 6, 2026

5  out of  5
rating by nicole hall
"Brooke was great. She offered great customer service and answered all of my questions. She was patient, helpful, knowledgeable, and friendly. I would recommend working with Brooke and recommend State Farm!"
We responded:
"Thank you, Nicole, for your great review! We’re so glad Brooke provided excellent customer service and answered all of your questions. It’s wonderful to hear she was patient, helpful, knowledgeable, and friendly. We truly appreciate your recommendation of Brooke and State Farm, thank you again, and we look forward to continuing to help you with your insurance needs!"
Profile photo of Carissa

Carissa

February 24, 2026

5  out of  5
rating by Carissa
"Purchased Auto Insurance, couldn’t be more pleased with the service provided. Brooke assisted me with my purchase. Very informative and helpful with any questions I had. 10/10"
We responded:
"Thank you, Carissa, for the fantastic review! We’re thrilled to hear you’re 10/10 pleased with the auto insurance purchase and that Brooke assisted you throughout the process. We’re glad she was very informative, helpful, and answered all of your questions. We truly appreciate your trust in State Farm and look forward to supporting you anytime!"
Profile photo of Qua KAS

Qua KAS

February 24, 2026

5  out of  5
rating by Qua KAS
"Had a great experience working with Brooke Wheeler, Bryan and his team are wonderful, thorough and they helped save me a lot of money to boot!"
We responded:
"Thank you for the great review! I’m so glad you had a wonderful experience working with Brooke Wheeler, and that you found our team to be wonderful and thorough. We’re also excited we were able to help you save a lot of money. We truly appreciate your trust in our State Farm office, thanks again!"
Profile photo of Kenneth Limerick

Kenneth Limerick

February 11, 2026

5  out of  5
rating by Kenneth Limerick
"Team is extremely helpful, kind, and personable. Highly recommend."
We responded:
"Thank you, Kenneth, for your kind review! We’re glad our team at the Carroll State Farm Agency provided helpful, kind, and personable service. Your high recommendation means a lot to us. We look forward to continuing to offer personalized insurance solutions tailored to your needs!"
Profile photo of Briana Jin

Briana Jin

January 23, 2026

5  out of  5
rating by Briana Jin
"Brooke was seriously the sweetest. She was super helpful, paid attention to everything, and made me feel really comfortable. You can tell she genuinely cares about the people she’s helping. 10/10 experience!"
We responded:
"Thank you, Briana, for your wonderful review! We’re so happy to hear that Brooke’s kindness, attention to detail, and genuine care made you feel comfortable throughout your insurance experience. At the Carroll State Farm Agency, we’re committed to providing helpful, personalized service that truly puts our clients first. We appreciate your 10/10 rating and look forward to continuing to serve you!"
Profile photo of okja won

okja won

January 23, 2026

5  out of  5
rating by okja won
"Brooke and Bryan were incredibly kind, helpful, and attentive. They took the time to answer all of our questions and made the whole process smooth and stress-free. Very professional from start to finish! 😊"
We responded:
"Thank you, Okja, for your fantastic review! We’re delighted that we provided kind, helpful, and attentive service throughout your insurance experience. At the Carroll State Farm Agency, we strive to make the process smooth, stress-free, and professional from start to finish. We appreciate your trust and look forward to continuing to serve your insurance needs!"
Profile photo of Carol Brown

Carol Brown

January 21, 2026

5  out of  5
rating by Carol Brown
"We have been with State Farm for two years. It is so nice to be able to go into an office and talk with an actual representative. Bryan Carroll answered all our questions and worked with us to have the policies we need to protect all our assets. We highly recommend this State Farm office in Fredericksburg."
We responded:
"Thank you, Carol, for your wonderful review and for trusting the Carroll State Farm Agency for the past two years! I'm glad I was able to answer all your questions and help tailor the boat & watercraft, property, and vehicle insurance policies to protect your assets. We pride ourselves on providing personalized, in-office service that makes a difference. We truly appreciate your high recommendation and look forward to continuing to serve you in Fredericksburg!"
Profile photo of Lindsay Borden

Lindsay Borden

January 8, 2026

5  out of  5
rating by Lindsay Borden
"Words can’t express how amazing Brooke has been. Working with her was easy and she explained everything to me, in much detail. After finding myself in a bind and having no idea what I was needing or what questions I should be asking. She helped me get everything I needed and has since followed up with me to make sure I didn’t have any further questions. I highly recommend giving her a call!!"
We responded:
"Thank you, Lindsay, for your heartfelt review! We’re so glad Brooke provided amazing, easy-to-understand, and detailed guidance during a challenging time. At the Carroll State Farm Agency, we pride ourselves on offering personalized support and thorough follow-up to ensure all your insurance needs are met. We truly appreciate your high recommendation and look forward to continuing to assist you!"
Profile photo of DopeDrop 1080

DopeDrop 1080

January 7, 2026

5  out of  5
rating by DopeDrop 1080
"They provided excellent service and went out of their way to reach out to me and talk about potential savings on my insurance."
We responded:
"Thank you for your excellent review! We’re happy to hear that our team went out of their way to provide exceptional service and discuss potential savings on your insurance. At the Carroll State Farm Agency, we’re committed to offering personalized insurance solutions that help you save. We appreciate your trust and look forward to continuing to serve your insurance needs!"
Profile photo of Rashard Fant

Rashard Fant

January 5, 2026

5  out of  5
rating by Rashard Fant
"Great attention to detail, patience, and care! Brooke was amazing to work with and was extremely thorough!"
We responded:
"Thank you, Rashard, for your wonderful review! We’re glad to hear that Brooke provided great attention to detail, patience, and care throughout your experience. At the Carroll State Farm Agency, we pride ourselves on being thorough and dedicated to delivering personalized insurance solutions. We appreciate your trust and look forward to serving you!"
Profile photo of Linda Knop

Linda Knop

January 5, 2026

5  out of  5
rating by Linda Knop
"Brooke was absolutely amazing and helped me switch insurance companies without any issues. Very professional and helpful the whole time!"
We responded:
"Thank you, Linda, for your fantastic review! We’re thrilled that Brooke provided amazing, professional, and helpful service while assisting you in switching insurance companies smoothly and without any issues. At the Carroll State Farm Agency, we’re committed to making insurance transitions easy and stress-free for our clients. We appreciate your trust! "